Testimonials

Client Testimonials

After a lengthy review by the faculty, a decision was made by Weill Cornell Medical College to go forward with the procurement of the BSC’s from LABRepCo/Nuaire. From the very start LABRepCo provided our project team with quotations, inclusive of accessories/options, in a timely manner…

All BSC deliveries had to be made after 7:00 p.m., Tuesday – Thursday, and equipment was to be deployed to the location where it was assigned in the building on the same day that is was delivered. LABRepCo and Nuaire were able to jointly work out a phased delivery schedule that spread the deliveries out over a number of weeks. I was impressed with the fact that Nuaire never failed to deliver a single BSC when they said it was going to be delivered. Once the BSC’s had been deployed to the correct locations, the LABRepCo installation team efficiently assembled the units. Mr. Emerson worked diligently with us to make sure that all BSC’s across the project had been set-up, powered on and that all staff received the appropriate training. George Riley, Jon Emerson and the LABRepCo/Nuaire staff made it a point to show WCMC that they were interested in cultivating relationships and not just sell lab gear. They have assisted and made themselves available to the end-users at Weill Cornell Medical College and to my staff at BALPG, LLC even though the project has been finished for almost two years. I would, without hesitation, use Mr. Riley, Mr. Emerson and the LABRepCo/Nuaire team on future projects in the Greater New York Area.

       C. Britton Coffman
       Principal
       BALPG, LLC

 

 
You are one of a very select group of vendor reps that I genuinely look forward to seeing no matter how busy things are at work...

I am more than happy to see that Abigail gets some of the positive feedback she richly deserves. On more than one occasion over the past few years she has gone the extra mile to help me beat a purchasing deadline or get rapid turnaround on a repair/loaner situation. Abigail has consistently provided exceptional customer service even when there was no immediately obvious gain for herself or even LABREPCO & as a result, I made sure my last purchase directly through Abigail and LABREPCO.
David A. Barrow, Ph.D.
Director
GCRC Bioanalytical Core Labs and Lab Mgr - Center for Oral and Systemic Diseases
University of North Carolina
 
Thus far, you have displayed an excellent commitment to this job since day one. Your attention to our concerns is greatly appreciated, and we look forward to completing this job with the same appeal. If you have any questions or concerns about releasing the water filters, please contact me as soon as possible and I will elevate the issue to address them. Thanks.
James W. Harper III
Office Engineer
Johns Hopkins Building L-1
Hensel Phelps Construction Company
 
Hi Cheryl and Dave,
Thank you both so much, as always, for being so prompt…there’s nothing like ‘excellent service’…wish all my dealings were so smooth!  You have been fabulous to work with…you are prompt, responsive, always go the mile, and always meet the commitments you make!  I appreciate you very much.
Barb Waters-Pick, B.S. Mt (ASCP)
Lab Supervisor, Stem Cell Laboratory/Carolinas Cord Blood Bank
Duke University Medical Center
2400 Pratt Street, Suite 1300
P.O. Box 3350, DUMC
Durham, NC 27705
 
Rich,
Thank you for the update, that is great news.  I really appreciate doing business with you, you kept me informed and helped me when we were having issues.
Donald Johnston
CPT, 16th Medical Logistics Battalion
US Army, Blood Depot,
Camp Carroll, Korea
 
I have had the opportunity to interact with LABREPCO on various projects over the past few years. My primary contact has been through my LABREPCO representative, Abigail French. Abigail has provided me with valuable information throughout this time. She has kept in frequent contact about any orders I have placed with companies that LABREPCO represents, from the initial order placement all the way through the final delivery of the product. She has even personally helped me with some installations. All of my interactions with LABREPCO, and particularly with Abigail, have been very professional and thorough..
Bruce Rose
Operations Manager
Animal Resources Program
Wake Forest University Health Sciences
 
Many thanks Cheryl, to you Patricia and Jim who we had to telephone many times. The service from everyone involved has been fantastic. Jim has been very knowledgeable and so helpful.
Donna McCabe
Rutgers University
 
Experimental Pathology Laboratories, Inc., a contractor for the National Institute of Environmental Health Sciences, has been a client of LABREPCO’s since 2001. It has been a pleasure to work with LABREPCO. We are grateful for the prompt service and are very appreciative of the personalized attention given to us. Our Sales Representatvie, David Freeman, has always been responsive to our needs and has helped us choose the best products to satisfy our requirements. LABREPCO has offered unparalleled technical support which has been very beneficial and much appreciated. We are very pleased with our ongoing relationship and are glad we will have the opportunity to work with LABREPCO in the coming years.
Melvin H. Hamlin, II, DVM
Vice President, Operations
Experimental Pathology Laboratories, Inc
 
Thanks for your thorough support and follow through on this order. I wish all vendors were like you.
Eric Friedfeld
Chemistry Department
Brown University
 
I first learned of LABREPCO when a LABREPCO sales rep, Dave Edling, walked into my postdoctoral lab at Princeton University. At that time, I was beginning my transition to an independent position at the University of Arizona in the new BIO5 Institute. I was amazed at the"new lab" building service LABREPCO offered. LABREPCO supplied the highest quality equipment available for the best prices. All my lab equipment needs were served by LABREPCO. Furthermore, Dave Edling is the most amazing sales rep I have ever worked with as far as responsiveness. He has a great style-friendly, knowledgeable, and never pushy. The inside sales support I have received from Jeanne Koob has also been amazingly responsive, things always get done and done correctly. If we had a situation where something needed to be followed up on or fixed it was remedied immediately, surprisingly within the same day. It has been a year since I started the lab at the University of Arizona and Dave Edling remains in touch to ensure that all equipment from LABREPCO is meeting our expectations and being properly serviced. I couldn’t imagine a better company to work with in building a lab.

I can unequivocally recommend LABREPCO as the best source for lab equipment. Many companies contributed to completing my laboratory, however, LABREPCO is hands down the best source to work with - they are fair, efficient, and service-oriented. They have fulfilled every need we had and with a priority to serving their customer. LABREPCO will always be my go-to company!
Felicia Goodrum, Ph.D.
Assistant Professor,
Department of Immunobiology
Member, Arizona Cancer Center
University of Arizona
 
The efficiency in which your two representatives provided a first then second competitive quote is how business should be done and led to me switching vendors for this purchase. I just wish all my quoting and purchasing could go this smoothly.
Researcher from a Large State University
 
Your initiative, follow-up, and persistence facilitated the success in getting the freezer up and running in the timing that was crucial to us. We commend you for an excellent job.
Dean of a Medical College
 
Let me say that we have come to rely on Nuaire, as a  strong partner to Vaccines & it is so because of our valued relationship with George Riley, who is always at our beck and call. Good Bless him (Keep him for Sure!!) & your Quality BioSafety Cabinets. Service is King & Quality is his side-kick!! So thank you! We look forward to a long and prosperous relationship. Keep up the good work & quality build.
 
- Operations Manager at a Large Pharmaceutical Company